FAQs

​

Q. I'm arriving by Cruise Ship, where will I be collected?

A. Directly off the ship. Do not head to the city, do not grab a shuttle bus, Ka Rawe Tours are accredited to collect guests from the port

​

Q. Cruise Ship staff have told me that Wellington is a "working port" therefore I am unable to be collected there. Is this correct?

A. Whilst Wellington is a working port, accredited operators are still able to collect guests as soon as the disembark the ship at the port

​

Q. What if the ship is running late?

A. Then Ka Rawe will "pivot" to adapt to the tour start times. In other words, we'll wait at the port for you

​

Q. Who do I contact if I'm late to the Tour? 

A. Once your tour starts, it may be difficult to contact you guide as they will already be with guests. Please text +64 277049586 but be patient with a reply

​

Q. My guide was due to collect me at 8.45am & its now 8.50am, what should I do? 

A. Don't panic! Our drivers timeliness relies on other guests, traffic etc. etc. Text or whats app +64 277049586 for an update & please be patient with the reply

​​

Q. I'm arriving by Cruise Ship, where will I be collected?

A. Directly off the ship. Do not head to the city, do not grab a shuttle bus, Ka Rawe Tours are accredited to collect guest from the port

​

Q. Do I have to be super fit to participate?

A. No you don't but you should be able to navigate some uneven terrain, particularly on the Lord of the Rings Tours